Get in Touch With Us
Got a question about one of the sweepstakes casinos we cover, spotted something that needs updating, or just want to send feedback? This page explains how to reach our team and what you can expect once you do.
How to Reach Our Team
Email is the best way to get in touch. We read every message that comes in and try to reply within a couple of working days. Send us a note at [email protected]
If you can, tell us upfront what your message is about — a specific platform, a general question, a correction, or something else. It helps us route your enquiry to the right person and get back to you sooner.
What You Can Contact Us About
- Questions about how sweepstakes casinos work — If the dual-currency model, Sweeps Coin redemption, or the difference between Gold Coins and Sweeps Coins is unclear, ask and we will point you to the right explanation.
- Corrections and updates — Welcome offers, eligible states, and redemption terms at sweepstakes casinos change often. If you notice something on our site that looks out of date, we want to know so we can check it and fix it.
- State availability queries — Since eligibility for sweepstakes casinos varies by state and can change with little notice, let us know if you have found a discrepancy between what we list and what an operator currently states on its own terms page.
- Content suggestions — If there is a topic related to sweeps coins casinos, social casino games, or a platform you would like us to look into, we welcome the idea.
- Partnership or editorial enquiries — If you work with a sweepstakes or social casino brand and want to discuss coverage, introduce yourself and explain what you have in mind. Reaching out does not influence how any platform is ranked on this site.
- Responsible play concerns — If you or someone you know is struggling with how they engage with sweepstakes casino games, mention this in your message and we will share resources and next steps.
A Quick Note on Our Coverage
Before you write in with a question about a specific site, it may help to know how we approach this topic. We review sweepstakes casino platforms based on publicly available information about their welcome offers, game libraries, redemption processes, and stated terms — we do not accept payment in exchange for a higher ranking, and commercial relationships never decide the order in which platforms appear. If you are comparing options like Crown Coins, SplashCoins, or the other platforms listed on this site, our rankings reflect our own research, not sponsorship.
We also do not offer legal advice about whether a particular sweepstakes casino is permitted in your state. Laws around sweepstakes promotions vary and change, so if you have a question about your own eligibility, we will always point you toward checking the operator's current terms and, where needed, your state's official guidance rather than telling you what to do.
What Happens After You Send a Message
A real person reads every email — we don't rely on automated replies to stand in for an actual answer. Our usual response window is a couple of working days, though it can run a little longer if we're dealing with a high volume of messages, particularly around major promotional periods when several operators update their offers at once.
If your question relates to an account, a deposit, a redemption, or a technical issue with a specific sweepstakes casino platform, we are not able to access or resolve that on the operator's behalf. Those enquiries need to go directly to the support team of the platform in question, usually reachable through the help or contact section of their own site or app.
Keeping Our Information Accurate
Sweepstakes casino terms shift regularly — welcome offers get revised, redemption thresholds change, and the list of eligible states is rarely static. Reader feedback is one of the ways we catch this. If something you read here doesn't match what you saw on an operator's site, telling us helps keep the page useful for the next person who visits. You can also browse our Trusted Non GamStop Casinos UK coverage if you're looking at alternative gaming markets outside the US sweepstakes model.
Thanks for taking the time to read this far. We're glad to hear from you, whatever the reason.